The Catholic University of America

 

Residential Services Policies and Procedures

 

Abandoned Property

Agreement Acceptance and Adherence

Appliances in Rooms

Applying for Housing

Assignments and Accommodations for Students with Disabilities

Billing and Charges

Cancellation of Housing

Cable Television

Check In and Out Procedures

Common Area Space

Computer Connections

Damage Charges and Room Condition

Dates of Occupancy

Decorating Guidelines

Early Arrival and Late Departure

Furniture

Health and Safety Inspections

Housing Eligibility

Housing Requirement for Freshman and Sophomore Students

Housing for Junior and Senior Students

Housing for Graduate and Non-Traditional Students

Keys and Building Access

Kitchen Facilities

Laundry Facilities

Liability

Maintenance and Custodial Requests

Pets

Quiet Hours

Room Changes

Room Entry

Room Maintenance

Safety Responsibilities

Scheduled Student Recess Periods

Snow Removal

Storage (including storage pods)

Temporary and Extended Housing

Vacancies and Consolidation of Space

Visitation in the Residence Halls 

 

Abandoned Property

Students who withdraw or take leave from the university during the academic year must remove personal belongings upon check-out of their residence hall. In addition, students who are not contracted for summer housing may not leave personal possessions in the halls during the summer. Items left after a student vacates the halls or items improperly stored in common spaces will be deemed abandoned and may be collected and donated to charity. Students may be charged for the removal of such property.
 

Agreement Acceptance and Adherence

All students living on campus must accept the Residence Hall and Dining Services Agreement.  For all students this is included in the housing application process. Students should Apply for Housing online in MyHousing and submit an electronic signature.
A resident’s electronic signature on these forms indicates that he/she has read, understood, accepted and agreed to abide by the terms and conditions outlined in the Residence Hall and Dining Services Agreement, as available on MyHousing when submitting a housing application, on the Housing Services Web site, and in the Housing Services office.
 

Appliances in Rooms

Depending on the type of housing accommodation, some units contain kitchen facilities. These apartment kitchens typically consist of a stove/oven and a full size refrigerator. In all residential rooms personal appliances are permitted as long as they meet the following guidelines:
One refrigerator and one microwave are permitted per room.
Microwaves: Personal microwaves should be no larger than 700 Watts.
Refrigerators: Personal refrigerators should be no larger than 3.6 Cubic Feet.
Housing Services provides information regarding appliance rental from a vendor that works with the university community.
Personal appliances must be removed from the residence hall when a resident checks-out. Residents may be charged for the removal and proper disposal of abandoned appliances.

 

Applying for Housing 

New undergraduate students receive housing information and application materials from the Office of Admissions once they have submitted their residential enrollment deposit. This information details the procedures to follow when applying for on-campus housing. Housing is only guaranteed for new students who are required to live in housing and adhere to established application timelines and procedures.
Continuing undergraduate students wishing to apply for housing for the next academic year participate in the room selection process held during the spring semester. Room selection materials detailing the selection process will be made available to all on-campus residents in December. Any student wishing to secure housing for the next academic year must submit a completed room selection application and a housing deposit. In addition, students wishing to participate in room selection must be in good academic, financial, and disciplinary standing with the university and anticipate enrollment as a full-time undergraduate student. Students who are not in good standing with the university or do not anticipate full-time undergraduate enrollment may not be able to fully participate in the room selection process. Housing is only guaranteed for continuing freshman and rising sophomore students who adhere to established application timelines and procedures regarding room selection processes.
Undergraduate students who did not participate in the room selection process may submit a Residence Hall and Dining Services Application and the housing deposit at any time. Due to space constraints, Housing Services is not able to guarantee that space will be available.
 

Assignments and Accommodations for Students with Disabilities 

Students with physical, cognitive, or psychological disabilities who are requesting accommodations are required to complete the Residence Hall and Dining Services Accommodation Request. Generally, housing accommodations are based on information shared via the request, documentation provided to Disability Support Services, Counseling Center, or Student Health Services, and the availability of appropriate space. More information regarding housing accommodations is available on the Disability Support Services Web site.
 

Billing and Charges 

Housing Services makes every effort to ensure that charges for room rent, dining plans, damages, and miscellaneous services are assessed to student accounts in a timely manner. Omissions and errors in billing are not grounds for dismissal of charges.
In the event that charges have been inaccurately posted and/or are missing from a students’ billing record, students should promptly notify Housing Services so the discrepancy can be reviewed and corrected. Refunds of room, board, and miscellaneous services will be made as published in the university policy on Refund of Student Charges.
The university's Statement of Financial Responsibility provides additional information regarding billing and charges and student responsibilities.
 

Cancellation of Housing 

Any student wishing to request cancellation of their housing agreement must submit a Housing Cancellation Request to Housing Services. The following table illustrates the basics of the Housing Cancellation Request Policy. Please read the details that follow the table for more specific information.

Cancel Date
Cancellation Approved
Room Rent Charges
Cancel Fee
Before 1st day of classes
Only if not enrolled
Refunded
$500
During the academic year
Varies
Prorated according
to university refund schedule
Varies
No Show
Only if not enrolled
Refund, except for 7 days of occupancy
$500
 
1. Cancellation of Housing Prior to the First Day of Classes: When the request is received prior to the first day of classes for the academic year, the following will occur:
a. If a student has a signed agreement on file and enrolls in classes for the fall semester, the student will be held responsible for fulfilling the agreement, including full payment of room charges, and a space will be reserved for the student on campus.
b. If a student has a signed agreement on file, but does not enroll in classes for the fall semester, the agreement will be cancelled, room rent charges will be removed from the student’s account, and the student will be charged a $500 housing cancellation fee.
2. Cancellation of Housing during the Academic Year: Generally, once classes have begun, requests for cancellation are only considered for the following reasons:
a. Withdrawal from the university after the student has officially withdrawn from the university with the appropriate written notification and approval as required by the university.
b. Academic Leave from the university after the student has completed the appropriate written notification and approval as required by the university.
c. Marriage, after such marriage has taken place and legal verification has been supplied to Housing Services.
d. For reasons other than those listed, the student must be able to demonstrate that a significant, uncontrollable, and unforeseen change has occurred, since the time that the agreement was signed, that now requires release from the agreement. Verifiable third party documentation that supports the request must be provided at the time the request is made.
3. Cancellation of Housing for the Spring Semester: When the cancellation request is for the spring semester and is prior to the date that the residence halls open at the beginning of the spring semester, the following will occur:
a. If a student has a signed agreement on file and enrolls in classes for the spring semester, the student will be held responsible for fulfilling the agreement, including full payment of room charges, and a space will be reserved for the student on campus.
b. If a student has a signed agreement on file, but does not enroll in classes for the spring semester, the agreement will be cancelled, room rent charges will be removed from the student’s account, and the student will be charged a $500 housing cancellation fee.

In the above cases, if cancellation is approved, the agreement will be cancelled and the student will be charged the $500 housing cancellation fee. Refunds of room charges will be made according to the university policy on Refund of Student Charges. Vacating the premises and/or non-occupation of an assigned space does not release the student from contractual obligations.

4. In addition, students may also request cancellation of their agreements in the following situations. In these cases, if approved, the students will be released from their agreement without being assessed the $500 cancellation fee.
a. A resident will be released from the agreement at the end of the fall semester if requirements for graduation have been completed and the Housing Cancellation Request is received by Housing Services prior to November 15th.
b. A resident will be released from the agreement at the end of the fall semester if the student is working on a university-approved study abroad program and the Housing Cancellation Request is received by Housing Services prior to November 15th.
c. A resident will be released from the agreement if they are called to active military duty as long as the resident submits a Housing Cancellation Request and a copy of their military orders. In this instance only, refunds of room charges will be made on a per diem basis.
5. Cancellation of Housing due to No Show: In the event that a student does not arrive to check in to their on-campus assignment and has not submitted a Housing Cancellation Request by 5 p.m. on the third day of classes, the following will occur:
a. If a student has a signed agreement on file and enrolls in classes for the fall or spring semester, the student will be held responsible for fulfilling the agreement, including full payment of room charges, and a space will be reserved for the student on campus.
b. If a student has a signed agreement on file, but does not enroll in classes for the fall or spring semester, the agreement will be cancelled, the student will be charged the $500 housing cancellation fee, and the student will be responsible for paying room rent charges equal to one week (seven days) of occupancy.
 

Cable Television 

All resident rooms or units are equipped with cable television. In addition, at least one lounge in each building is equipped with cable television and a television set for common use by the residents of that building. The cable television system provides residents with a selection of standard broadcast and cable stations. The cable channel lineup, available on the ResNet Web site, is reviewed periodically in order to ensure the available selections continue to reflect the programming desires of students as well as the university’s mission. Basic cable services are included in room costs. Residents who experience problems with their cable service should report the problem immediately to ResNet using the work order requests form available online at http://help.cua.edu/. Due to contractual obligations with the cable provider and potential damage to the residential facilities, cable splitter/splicers or any re-routing of cable service beyond the room where the cable connection is located is prohibited.
 

Check In and Out Procedures 

During the initial fall check-in process in August, residents should report to their assigned check-in locations where keys and other check-in materials will be available. Upon check-in, residents are required to complete a room condition report for the space in which they will be residing. Individuals who have not checked into the residence halls by 5 p.m. on the third day of classes may have their housing cancelled or may be reassigned to another space unless the resident sends an advance written request for an extension of the arrival period and it is granted in writing by Housing Services.
During the academic year, residents checking into a new assignment should report to their respective residence hall office to receive check-in information and procedures specific to their situation. Housing Services is unable to provide individual assistance with moving in or out of an assignment. However, at the initial fall check-in period in August and the final check-out period in May bins and hand trucks are provided for student use.
The Residence Hall and Dining Services Agreement outlines that students must return their room in as good condition as it was received - with allowance for reasonable and customary wear and tear. Before checking out residents should remove all personal articles, including trash, from the room. Residents should contact their respective residence hall office for additional instructions on checking out of the residence halls. Advance authorization from Housing Services is required to cancel the Residence Hall Agreement. Additional information regarding the Opening and Closing of the residence halls is available on the Housing Services Web site.
 

Common Area Space

Each residence hall is equipped with a common area space that is furnished for relaxation or study. At least one lounge in each building is equipped with a television set and some are outfitted with billiards or foosball tables that residents may use by checking out equipment from the residence hall office.

 

Individuals or groups who would like to reserve a lounge space within the residence halls for a private function should contact their respective residence hall office. Requests for reservations should be received 48 hours in advance of the event. Priority will be given to residents of the hall in which the lounge is located. 

 

Computer Connections

Access to ResNet, the university's high-speed residence hall network, is provided from individual student rooms. ResNet allows access to university computing resources such as Cardinal Station and webmail, and to the Internet and Internet2. All residence hall rooms are equipped with one wired port per bed space. Additionally, wireless access is available in all residence halls.

A connection to the campus network via a wired port requires a computer with an integrated network port or an installed network card and a network cable. Wireless access requires either integrated wireless (included with most newer notebook computers), or an installed wireless card or USB network adaptor. ResNet is protected by a network registration system.

Personal computers are recommended, but not required, as the university has several computer labs on campus for student use. Information about buying a computer can be found on the Technology Services Web site.

The ResNet Web site provides information about computers and computer support in the residence halls.

 

Damage Charges and Room Condition 

Students should be concerned with the safety and handling of university property — in individual rooms, shared spaces and common areas — and should do their best to see that university property is not damaged or stolen and that residential communities are maintained in a clean, safe and sanitary manner. By signing a Residence Hall and Dining Services Agreement, residents agree that all damages to university property caused by the resident or the resident’s guest(s) will be repaired by the university at the expense of the resident. Residents further agree that all costs for damages occurring on the floor or building will be shared equally by all residents of that floor or building when individual(s) causing the damage cannot be precisely determined by the university.
Additional information regarding cleanliness and damages may be found on the Damage Billing webpage.
 
Individual Room Charges

Each student is responsible for the condition of his/her room and for the care of university furnishings in the room. During the check-in process, each resident is given a room condition report. Using the report, each resident is required to thoroughly inspect and inventory his/her room, making note of any damage. Not completing a report indicates that no damage was present upon move-in. A student may contact the residence hall office at any point during the academic year to review his/her room condition report.

When a resident checks out of the room, a check-out appointment should be made with the resident assistant, RA. Using the report that was completed at check-in, the resident and the RA will inspect and inventory the room together for damage and missing property. Once the inspection has been conducted, the RA will forward the completed form to the community director who will conduct a final inspection. If the community director determines that the room has been damaged beyond normal wear, or that university property is missing, he or she will assess the appropriate charges. All residents of a room will share costs equally for damages that occur in their room, unless the damage can be specifically attributed to an individual(s) and that person accepts responsibility for the damages in writing. By not participating in a check-out appointment, residents waive the right to appeal any charges assessed by the community director.
 
Shared Space Damages 

Shared space is defined as any non-bedroom space shared by residents of an apartment, suite, or modular housing unit. This includes, but is not limited to, kitchens, living rooms, bathrooms, and hallways. Residents of apartments, suites, or modular housing units are responsible for the proper use, care, and maintenance of the premises and furnishings. Residents of apartments, suites, and modular housing units will be expected to complete the shared space portion of their room condition report at check-in. At check-out, inspections of shared space are done at the same time and in the same manner as room inspections and the same processes and rules apply.

 
Common Area Damages

A common area is defined as any space and/or area outside a student room. This includes, but is not limited to stairwells, hallways, restrooms, lounges, elevators, entranceways, recreation areas, and study rooms. Community members share responsibility for ensuring that common areas are properly utilized. Students are expected to take responsibility for their actions and appropriately confront others when they have caused damage in a common area.

When damage occurs in a common area, the date, location, and nature of the damage will be posted in the lobby of the building, along with the cost for repair and to whom that charge will be assessed. The community director will work with the students and the staff in the community to determine, if possible, who is responsible for the damage. Students will be given the opportunity to provide information regarding the responsible parties in a timely manner prior to final billing. As members of the community, each resident is obligated to report to the residence hall staff any destruction he/she witnesses or in which he/she is involved. All costs for damages occurring on the floor or building will be shared equally by all residents of that floor or building when individual(s) causing the damage cannot be precisely determined by the university.
 
Billing and Notification
For damages that are discovered during the academic year, the cost to repair them will be posted to the account(s) of the individual(s) responsible. Each individual resident will then receive notification of the charge to his/her student account via his/her CUA e-mail account. Charges generally take 7-10 days to be posted to individual student accounts. MyHousing, available through Cardinal Station, includes information on housing and dining related charges only. Billing information in MyHousing reflects current charges for all housing and dining related items.
 
For damages that occur as the result of the residence hall closings at the end of the fall and spring semesters, charges will be available in MyHousing and posted to the student account(s) of the individual(s) held responsible by June 1. Each resident will receive notification of the charges assigned to him/her as a result of damage to his/her specific room; this notification will be sent to him/her via his/her CUA e-mail account and/or his/her permanent address.
 
Appeals
A student who believes that he/she was billed incorrectly for damages may submit a formal written appeal of the charges to the community director. All appeals must be in writing. Note: Common area damages may not be appealed.
For damage charges billed during the academic year the deadline to submit an appeal is 10 business days from the date that the billing notification was sent. For damage charges billed after the residence halls close in May the deadline to submit an appeal is July 1.
Appeals submitted via postal services must be postmarked by the deadline. All appeals should include the student’s full name and student ID number, the address to which the appeal response should be sent, the specific charge(s), and the specific reason(s) why the charge(s) is (are) being appealed. Community directors will notify the student of the decision regarding his/her appeal normally within 10 business days of receipt of the appeal.
 

Dates of Occupancy 

Residents are permitted to move into the residence halls on specific dates at the beginning of the academic year. Residents who have been granted permission to arrive on an earlier date because of participation in an activity that requires early arrival may be temporarily placed in another location prior to moving into his/her fall housing assignment. Residents who attempt to check into a residence hall outside of regularly scheduled arrival date(s) without prior permission will not be given access to their rooms.
 
Normal academic year occupancy dates and times for undergraduate students are as follows:
Fall 2014
• New students arrive on August 21st
• Continuing students arrive on August 23rd and 24th
• All residents depart by noon on December 14th
Spring 2015
• New residents may arrive beginning at noon on January 10th
• Continuing residents may return on January 11th
• All nongraduating students depart by noon on May 10th
• All graduating students depart by noon on May 17th
Please Note: Residents are expected to vacate the halls within 24 hours of their last class or exam for both the fall and spring semesters. Students interested in contracting for housing outside of the academic year must complete a separate application for housing. Additional fees will be assessed in accordance with published rates.
Additional information may be found in the Early Arrival and Late Departure Policy and the Scheduled Student Recess Periods Policy.
 

Decorating Guidelines 

The Residence Hall Decorating Guidelines are adapted from the CUA Decorating Guidelines which are published by the Office of Environmental Health and Safety. The decorating guidelines provide a framework for the decoration and personalization of individual and common areas within residential facilities. In addition, they clearly define which items are allowed and how/where to place them. To the extent possible all decorations, other than University-approved publicity/posters, should be made of noncombustible materials. Specific questions about decorating should be directed to a community director or Housing Services.
 

Early Arrival and Late Departure 

On occasion, designated university groups are permitted to occupy the residence halls outside the contract period due to their respective obligations to the university. Advisers to these groups should submit a written request to Housing Services specifying desired dates of occupancy, and the names and identification numbers for the residents in their respective group. Services including, but not limited to, regular custodial services, dining services, residence hall offices, residential networking, and mail delivery may not be fully available during this time. Individuals who are permitted to use alternate arrival and departure dates should also be aware that work being done to the facilities may create temporary inconveniences.
Students who submit individual requests, due to extenuating personal circumstances, are subject to additional charges for times outside of the normal contractual periods. Residents permitted to be on campus during times outside of the contract period may not allow others who have not been previously authorized, including guests and roommate(s), to occupy residence hall space. Unapproved individuals will be asked to leave the building and may be billed for dates in residence. All rules and regulations are applicable during times outside of the contract period.­
Additional information may be found in the Dates of Occupancy Policy and the Scheduled Student Recess Periods Policy.
 

Furniture

Each room is issued specific furniture items, including a bed, dresser, desk and desk chair, closet or wardrobe; apartments may have additional furniture for use in the shared space, as appropriate. All beds can be raised to a maximum height that provides a 30" clearance under the bed; this space can be used to store dressers or other personal items. For safety reasons bed risers, cinder blocks, or other materials used to raise the level of a bed are not permitted. Similarly, only lofts installed in Extended Occupancy Housing by Housing Services are permitted. 

University-issued furniture that is assigned to a resident’s room must remain in the room, regardless of the other furniture a resident may add to the room. In addition, common area furniture may not be moved to or kept in individual student rooms, so that all residents may utilize the common areas. Broken or damaged furniture should be reported to Housing Services and should remain in the room until a staff member has either repaired or replaced the item. 

All hallways must remain clear of all personal belongings and furniture. Personal items, including bikes, sports equipment, and other items may not be left in hallways, stairwells, and common areas. The storage of furniture and other items in hallways, common areas, and/or stairwells creates a safety hazard and may be considered a nuisance to other students.

Additional information may be found in the Storage Policy.

 

Health and Safety Inspections

In order to maintain residential facilities that are free from health, safety and fire hazards, health and safety inspections of individual student rooms will be conducted by Residence Life and University staff no less than once each semester. Whenever possible, advance notification of these inspections will be shared with residents via postings to each residential community. Residents will receive notification of the inspection results, including any concerns and recommendations for remediations. Residents are expected to resolve any concerns that result from a Health and Safety Inspection in the timeframe allotted. 

 
Housing Eligibility 

The Housing Eligibility policy can be found in the Student Housing Policy on the University Policy page. 

 

Housing Requirement for Freshman and Sophomore Students

The Housing Requirement for Freshman and Sophomore Students can be found in the Student Housing Policy on the University Policy page. 

 

Housing for Junior and Senior Students 

The availability of on-campus Housing for Junior and Senior Students can be found in the Student Housing Policy on the University Policy page. 

 

Housing for Graduate and Non-Traditional Students 

The availability of on-campus Housing for Graduate and Non-Traditional Students can be found in the Student Housing Policy on the University Policy page. 

 

Keys and Building Access 

Residents are issued a key that permits access to their assigned room. In specific buildings separate keys are issued for access to an apartment, suite, modular housing unit, or building in addition to the key for the individual bedroom. Keys are given for a resident’s personal use and are not transferable. Residents are advised to always lock their doors when exiting their room.
Residents who lose or temporarily misplace their keys should immediately report the loss to their residence hall office. A resident may borrow a loaner key from the residence hall office for up to 72 hours. If the originally issued key(s) is not located by this time the key(s) will be considered permanently lost and a lock change will be authorized. Each resident is allowed one free lockout and loaner key usage per academic year. The resident will be charged a fee of $10 for the second lockout; the fee for each additional lockout will be increased in increments of $5. Charges for lock changes, lockout/loaner keys, and key replacement will be billed to the student’s account.
The university maintains a computerized door entry system for most residence halls. To access their assigned residence hall, residents should swipe their Cardinal Card through the scanner located at the building’s entrance. For the safety and security of all residents, students should not hold or prop any door open to allow nonresidents to enter.
 

Kitchen Facilities 

Common area kitchens are available in the residence halls for residents’ personal use. Residents should clean the area when they are finished and properly store and label their food. At the end of each semester after the halls have closed, any food left in the kitchens and common refrigerators will be disposed of.
 

Laundry Facilities 

Washers and dryers are available in the residence halls for residents’ personal use only. All laundry facilities on campus offer residents washing and drying privileges at no additional charge. Residents should report repair needs to Caldwell & Gregory at (800) 927-9274; be prepared to provide the specific location of the machine, the machine number, and the nature of the problem if known. Residents can contact Housing Services for additional assistance. The university is not responsible for the theft or destruction of personal items. Residents should not leave personal items unattended in the laundry rooms. At the end of each semester after the halls have closed, any belongings left in the laundry rooms will be considered abandoned property and either donated to charity or disposed of.
 

Liability 

Residents are strongly encouraged to have insurance to cover personal belongings. The university does not insure the personal property of any resident on or off campus. The university has no responsibility for any theft, damage, destruction, loss, etc., of any personal property, including but not limited to, money, valuables, or equipment belonging to or in the custody of the resident, whether caused by intentional or negligent act, failure to act, natural causes, fire, or other casualty. The university is not liable for the failure or interruption of utilities or for conditions resulting from failure or interruption of the same.
 

Maintenance and Custodial Requests 

The Office of Facilities Maintenance and Operations, FMO, provides custodial and maintenance services within the residential facilities. Cleaning of public areas, including trash removal from designated areas, occurs on a regular schedule. Residents are responsible for cleaning their own rooms, kitchens (if applicable), living rooms (if applicable), and bathrooms (if applicable) and disposing of their trash and recycling in designated areas.
Requests for routine services can be submitted to FMO using the work order requests form available online at http://qbic.cua.edu. When entering requests, it is important to provide detailed information so the maintenance technician is fully prepared to respond to the problem. All questions and/or concerns regarding service requests should be directed to the service center at extension 5121 or cua-fmo@cua.edu.
After-hours emergencies involving heating, lighting, plumbing, electricity, or other vital services that could impact the safety and security of the community or the structure of the facility should be immediately reported to an RA or the RA on duty. Residents are also encouraged to immediately phone in all emergency requests to the Facilities Service Center at extension 5121 or the Department of Public Safety at extension 5111 after normal FMO business hours (Monday through Friday from 7 a.m. to 5 p.m.).
For ongoing concerns, repeated maintenance requests, and any other difficulties in having issues addressed residents should contact their community director or residence hall office staff. If a resident does not report a facility concern in their room when it occurs, the resident may be billed at check-out for any damaged or broken items that resulted from the facility concern.
 

Pets

Pets, except fish (in 10-gallon tank or smaller), are prohibited. Any personal service animals must be registered with Disability Support Services.

 

Quiet Hours

The Quiet Hours in the Residence Halls Policy can be found on the University Policy page. 

 

Room Changes

Housing Services and Residence Life are committed to providing a supportive and educational environment for all residents in the residence halls. There may be times when a resident’s living situation becomes challenging due to issues with the resident’s roommates or the community. Housing Services and Residence Life encourage students to resolve differences and to grow through the roommate experience. Students may be asked to work with university staff to resolve roommate disputes before a room change is permitted.
For administrative reasons, there is a period at the beginning of each semester when room changes will normally not be considered in order to verify occupancy and identify vacancies. In addition, it is the philosophy of Housing Services and Residence Life that continual room changes are a disruption to the formation of strong and healthy communities. Therefore, room change requests will be reviewed and approved when it is reasonable to do so.
An administrative move may be made in a situation where students are unwilling and/or unable to come to successful resolution of a dispute or as the result of disciplinary action. All administrative moves will be made at the discretion of professional staff based on cause and availability of space.
Residents who make unauthorized room or hall changes may be required to return to their assigned space.
Housing Services is unable to provide individual assistance with moving in or out of an assignment. However, at the initial fall check-in period in August and the final check-out period in May bins and/or hand trucks are provided for student use.
 

Room Entry

All residents accept the Residence Hall and Dining Services Agreement. The Agreement is not a lease but a license for the resident to use the facilities. Representatives of the university will enter a student's room after knocking on the door to:
• Address maintenance needs or complete projects;
• Assist in any emergency;
• Re-establish order;
• Recover any university property;
• Prevent destruction of university property;
• Perform health and safety inspections; or
• Investigate alleged violations of federal, District of Columbia, or university policies, rules, or regulations.
 

All university maintenance, custodial services, power plant, and technology services staff are required to wear identification while working inside the residence halls. Similarly, all contractors are required to wear identification while working in or around a residence hall. Contractors must be escorted by a CUA staff member when inside occupied residence hall rooms.

Residence Life staff have the authority to conduct searches of rooms without the permission of residents assigned to said room. When rooms are entered for the above reasons, the resident’s right to privacy will be maintained. Campus officials may inspect rooms as needed throughout the year to identify and address problems and concerns in the residence halls. In most areas of campus, health and safety inspections occur at least once each semester.

 

Room Maintenance

Students are expected to maintain their living space in a manner that does not cause damage to the building or that would require extensive maintenance, repair and/or housekeeping to restore the building to a standard that is appropriate for future residents. In addition, certain activities are prohibited because they may be harmful to students or could cause damage to the building if used inappropriately. The prohibited items and activities in this category include but are not limited to:
• Adhesives (other than 3M Command products or those designated for use in the residence halls);
• Bed lofts, bed risers, cinder blocks;
• Painting of student rooms;
• Removing screens from windows; or
• Pets, except fish (in 10-gallon tank ro smaller), and personal service animals registered with Disability Support Services.
 
 

Safety Responsibilities

It is expected that all members of the CUA community be active participants in the creation and maintenance of a secure and safe residential environment. To that end, both residents and non-residents are expected to adhere to the following policies and guidelines.

The following are defined as unsafe behaviors or practices in a residential community. Students found engaging in these behaviors may be subject to disciplinary action.

 • Blocking or preventing the use of room doors, hallways, exit doors and stairwells;
 • Any action which compromises the security or residents including propping open or tampering with the locking mechanism of interior or exterior doors;
 • Constructing any object or modifying the resident hall in any way that might contribute to fire hazard, physical danger or unsafe conditions;
 • Entering or misusing restricted areas such as roofs, balconies, fire escapes, attics, work rooms or storage areas;

 • Possession, use or storage of flammable/combustible materials or liquids, or other heat producing materials, combustible liquids, or devices including outdoor grills*;
 • Individual or group activities that may lead to injury or destruction of property including by not limited to, ball games and sports played within the hall;

 • Removal of or damage to exit signs, emergency phones or other safety/security notices or devices;

 • Tampering with fire safety equipment such as extinguishers, smoke detectors, alarms and sprinklers;

 • Projectiles of any sort;
 • Any object or substance thrown with the potential of defacing or damaging personal or University property or causing personal injury/disruption;

 • Rappelling, climbing and/or scaling exterior walls of any residence halls;
 • Removal of screens from windows;

 • Smoking within 25 feet of any building entrance or window;

 • Throwing or hanging items from windows; or

 • Use of bed lofts, bed risers, or cinder blocks.
 

* Outdoor grills, charcoal and lighter fluid may not be stored in residence halls or Curley Court units. Outdoor grills may only be used 50 feet from a building. Charcoal must be cooled and appropriately disposed of in trash receptacles (not in the landscaping).

Because of the potential damage to facilities or fire hazards, and to conserve energy the following items are restricted or prohibited in all University Residence Hall Rooms. Prohibited items are subject to immediate confiscation and disposal of the item(s).

 

 • Hot plates, toaster ovens, space heaters and any appliance with an open heating element are prohibited;
 • Halogen Lamps are prohibited;
 • All lamps and appliances should be UL approved;

 • Extension cords and surge protectors must be UL approved. Extension cords/plugs should not be placed under carpets, tacked or stapled. Major appliances should not be plugged into extension cords;
 • Plug adapters should be UL approved and not rated less than 125 volts/15 amperes. Residents should employ the prudent use of surge protectors to protect property from unexpected electrical damage;
 • Heavy drawing appliances (irons, hair dryers, televisions, refrigerators, microwaves) should be plugged directly into socket outlets and unplugged when not in use;
 • Satellite dishes are prohibited;

 • Hanging or placing items on ceilings is prohibited;
 • Waterbeds are prohibited; and
 • Candles are prohibited, decorative candles must have the wick cut off.
 

Scheduled Student Recess Periods

The residence halls remain open for Thanksgiving, Easter, and spring break vacations. Dining plans are not in effect during these times; students will need to arrange for meals on their own. Halls are closed during the Christmas break period and students are required to vacate their rooms. Specific hall closing information will be published and distributed prior to each closing period and will be listed on the Housing Services Web site. Please note that residents are expected to vacate halls within 24 hours of their last final exam in both fall and spring semesters.
Additional information may be found in the Dates of Occupancy Policy and Early Arrival and Late Departure Policy.
 

Snow Removal 

In the event that snow removal is necessary, Facilities Maintenance and Operations (FMO) will normally focus removal efforts to allow access to the dining halls from the residence halls. Students who are experiencing mobility difficulty due to the snow should contact the Facilities Service Center at extension 5121 or cua-fmo@cua.edu.
Curly Court Residents: Please be advised that while FMO will maintain the walkways to and from Curley Court, each resident is responsible for the removal of snow from his/her porch. Snow removal supplies will be provided prior to the beginning of the winter season.
 

Storage 

Storage space for personal possessions is not available in the residence halls. Personal belongings (including sporting equipment and bikes) should not be stored in common spaces such as lounges or hallways. Additionally, storage is not available on campus for excess residence hall furniture. Beds, desks, chairs, dressers, wardrobes, mattresses and other university items may not be removed from rooms, apartments, or suites. Residents will be charged the full replacement cost of furniture not in his/her room upon check-out. For storage of personal possessions Housing Services provides information regarding a storage vendor, Collegeboxes, that works with the university communityCollegeboxes has exclusive rights to provide storage and shipping of residential items; other companies will not be authorized to market, solicit, or provide this service on campus. In addition, all storage pods and containers are prohibited on campus.
Additional information may be found in the Furniture Policy.
 

Temporary and Extended Housing 

There are times when the number of students who require on-campus housing exceeds the available housing space. When this occurs, students are assigned to temporary accommodations within the residence halls. It is the goal of Housing Services to reassign residents from these assignments as quickly as possible; this practice helps residents become settled in a permanent location and returns temporary accommodations to the community for use. Those students assigned to temporary or extended accommodations will be notified prior to their arrival for check-in.
 

Vacancies and Consolidation of Space 

Each semester a number of students find themselves without a roommate for a variety of reasons. Students living in multiple occupancy rooms (doubles, triples, suites, quads, modular housing units, and apartments) where vacancies exist should expect a new roommate at any time during the year. Students living in multiple occupancy rooms where vacancies exist are required to ensure that the space is clean and continually available for a new roommate.
At times, students may be given the option to buy out the vacant space for an additional fee. Generally, this option is not available during the fall semester. Those students electing not to buy out vacancies must be prepared to receive a new roommate at any time or be consolidated into an existing vacancy on campus.
Housing Services reserves the right to implement consolidation to allow for full utilization of residential facilities. This requires that a student living in a double, triple, or quad occupancy room move to another room, accept a roommate assigned by Housing Services, or find another roommate to move into the vacant space. Should consolidation be implemented, affected students will receive notification.
 

Visitation in the Residence Halls

The Visitation in the Residence Halls Policy can be found on the University Policy page.